Ecommerce Live

MARKETING & CX

PARTNER:

MARKETING & CX

PARTNER:

Key topics include: marketing trends, brand building, personalisation, CX, loyalty, digital marketing, social media, SEO, video, technology and analytics.

Key topics include: marketing trends, brand building, personalisation, CX, loyalty, digital marketing, social media, SEO, video, technology and analytics.
Registration and networking
09:00 - 10:00
ROOM 13
Key marketing trends for a new era of ecommerce
    Kirsty Bisset, HaveYouHeard, Bio
10:00 - 10:15
ROOM 13
Building a brand in a digital-first world
    Koo Govender, Publicis Groupe Africa, Bio
    Dr Melanie van Rooy, Clicks, Bio
10:20 - 10:45
ROOM 13
Personalisation vs privacy
    Chelsea Owens, Incubeta, Bio
    Johan Walters, Incubeta, Bio
10:50 - 11:05
ROOM 13
How to design an effective digital marketing strategy
    Prof Doug de Villiers, Fastrack, Bio
    Jenna Bloch, Loot.co.za, Bio
11:10 - 11:40
ROOM 13
It's time for brands to get serious about attribution modelling
    Grant Lapping, +OneX, Bio
11:45 - 12:00
ROOM 13
Break and networking
12:00 - 12:40
ROOM 13
Optimising product marketing: Leveraging different questions for valuable customer insights
    Candice Sergeant, Netcash, Bio
12:40 - 12:55
ROOM 13
How to power your ecommerce play with great product content
    Marthinus Versfeld, Silo, Bio
13:00 - 13:15
ROOM 13
Why video is the key to achieving your advertising goals
    Nadine Swart, iLead et al, Bio
13:20 - 13:35
ROOM 13
5 Google SEO changes that you need to be aware of
    Marcio Quintal, Adclick Africa, Bio
13:40 - 13:55
ROOM 13
Emerging technologies that will supercharge your marketing strategy
    Yaron Assabi, digitalmall.com , Bio
    Andrew Bourne, Zoho, Bio
    Dermot Latimer, Point Group, Bio
14:00 - 14:30
ROOM 13
Break and networking
14:30 - 14:45
ROOM 13
7 digital shifts that are shaping Customer Experience in South Africa
    Amanda Reekie, ovatoyou, Bio
14:45 - 15:00
ROOM 13
A framework for creating and executing a CX strategy in an online world
    Amanda Reekie, ovatoyou, Bio
    Mark Molenaar, Kantar, Bio
    Charlie Stewart, Rogerwilco, Bio
    Tshiamo Mathibela, Stratscape, Bio
15:05 - 15:40
ROOM 13
This is what a unified, omni-channel customer experience looks like
    Andrew Bourne, Zoho, Bio
15:45 - 16:10
ROOM 13
How to design a loyalty programme that works
    Dr Melanie van Rooy, Clicks, Bio
16:15 - 16:40
ROOM 13
AI, computer vision and the future of CX
    Dino Bernicchi, Consultant, Bio
16:45 - 17:00
ROOM 13

SANDTON CONVENTION CENTRE

12 SEPTEMBER 2023

REGISTER NOW

SANDTON CONVENTION CENTRE

12 SEPTEMBER 2023

REGISTER NOW
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